HelpAnswers

One of the most common problems when viewing multi-lingual documents is finding that certain character sets are not displaying properly. If the page is multi-lingual, and Unicode encoded, why does this happen?

• Most likely it is because your local machine does not have the character sets installed to render the characters correctly. You see, even though the characters are encoded as Unicode, your machine must have a font set installed on it that can render the various character sets.
• Older browsers are often unable to render Unicode characters. For example, on my machine (Windows 2000), Netscape 7.x renders all the character sets properly, however Netscape 4.7x is (by default installation) unable to handle the Asian (Chinese, Japanese and Korean) character sets tested.
• If you are using Win XP, it may be that in "Regional and Language Settings", under "Supplemental Languages", you do not have the boxes check for East Asian Languages or "comlpex script and right-to-left languages". If this is the case, check these boxes and restart your machine.

Known "Bugs"

Unicode encoding becomes "lost" when Previewing and Re-editing web documents. In normal Edit-Store encoding is maintained.


Fixed:

This problem has been corrected, and previewing/re-editing handles unicode without error.